A dependable ride partner for your patients and residents.
HopePath works with hospitals, dialysis centers, rehabilitation and therapy clinics, senior-living communities, and case managers to arrange prearranged, non-emergency rides in Plano, Richardson, Allen, and nearby DFW communities.
Hospital discharge
Rides home or to a care facility for patients who are ready to leave and can travel seated.
Dialysis centers
Recurring rides scheduled around each patient’s treatment days and chair times.
Rehab & therapy clinics
Standing rides for physical and occupational therapy series, so patients don’t miss sessions.
Senior-living communities
Rides for residents to medical, specialist, and pharmacy visits, coordinated with your staff.
Case managers & social workers
Book on a client’s behalf and choose whether we contact you, the client, or both.
Wheelchair access inquiries
Send wheelchair requests in advance. We confirm vehicle availability before anything is scheduled.
How to request a ride for someone in your care.
- 1
Send the request
Use the ride request form and add your name as the requestor, or call us. One-time, round-trip, and recurring requests are welcome.
- 2
We confirm
HopePath reviews availability and confirms the pickup time and trip details with you before the ride is scheduled.
- 3
Ride and follow-up
The driver arrives at the agreed time. For recurring trips, tell us about schedule changes and we’ll adjust.
What we need from you
- Passenger name and a phone number to reach them or you
- Pickup and destination addresses
- Appointment or discharge time
- Whether the passenger walks independently, uses a cane or walker, or needs wheelchair access
- Any companion or special instructions
We don’t need diagnoses, medical records, or insurance member IDs to arrange a ride.
What to know
- Prearranged, non-emergency trips only
- Passengers must be able to travel seated; we don’t provide stretcher or clinical services
- Each trip is quoted and confirmed before it’s scheduled
- Ask us about invoicing and standing arrangements for your facility
Let’s talk about your patients’ transportation.
Call to set up a recurring schedule or ask about working together.